Superdigital is a full service agency located on Commonwealth Avenue in Boston. Clients range from luxury real estate to restaurants and CPG brands. Since 2013, Superdigital has created brand content for a wide range of clients.
While we may work hard, we have fun doing it. The best part about being an agency that works with food brands is that we always have great free snacks! We’re a dog friendly office and if you don’t believe us, check out our canine team member’s Instagram @itsbilbopuggins.
We’re looking for an exceptional Digital Account Manager to add to our team as we continue to grow. You’ll be joining an entrepreneurial minded team, at an innovative company whose mission is to create meaningful engagement between brands and their audiences.In terms of what we’re looking for in our new account manager, we’d like someone who’s both experienced in client services and is a proven creator of compelling digital strategies that help clients achieve their marketing needs. The ideal candidate has fantastic people skills, a passion for social media, is analytically minded but thinks creatively about digital strategy. If you’re a self-starter who loves working in a fast-paced environment with a fun & hard-working team, we’d love to hear from you.
Building and maintaining client relationships & supporting with new client lead generation
Acting as our client point of contact with daily communications via email, phone and in-person
Managing workflow and projects related to your accounts to ensure timely and successful delivery of all outgoing work (with our in house team and any vendors, as needed)
Overseeing and managing the strategy, planning, execution, reporting and analysis of ad campaigns and ongoing social media efforts
Providing creative support including copywriting for your accounts
Pulling digital metrics & analyzing KPIs through social insights and 3rd-party platforms like Hootsuite
Monitoring client competitors and industry news to ensure our strategy & content is relevant and on-trend
1-2+ years’ direct experience managing multiple social media business accounts including reporting and analysis of KPIs
Experience with digital and social media ads
Proven ability to manage multiple projects at a time while paying strict attention to detail
Excellent communications skills (verbal, written, listening, negotiation and presentation)
Strong familiarity with the Google Suite & Dropbox
Ability to take initiative and be a self-motivated decision maker
For consideration, please send your resume and cover letter to email@example.com with subject line “Account Manager”.